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<h3>Über die FRA Agentur</h3>Die FRA Agentur ist ein modernes, digital aufgestelltes Unternehmen, das sich auf datenbasierte Prozesse und digitale Dienstleistungen spezialisiert hat. Qualität, Genauigkeit und Verlässlichkeit stehen bei uns im Mittelpunkt. Zur Verstärkung unseres Remote-Teams suchen wir motivierte Mitarbeiter/innen für die digitale Datenprüfung.<h3>Ihre Aufgaben</h3>Prüfung digitaler Daten und Dokumente auf Richtigkeit und VollständigkeitKontrolle von Eingaben nach vorgegebenen QualitätsstandardsErkennen und Korrigieren von Abweichungen und FehlernDokumentation der PrüfergebnisseEnge Zusammenarbeit mit der Dateneingabe und dem Support-Team<h3>Ihr Profil</h3>Sehr gute Deutschkenntnisse in Wort und SchriftHohe Sorgfalt, Genauigkeit und KonzentrationsfähigkeitSicherer Umgang mit PC, Internet und gängigen AnwendungenSelbstständige und strukturierte Arbeitsweise im Home OfficeZuverlässigkeit und VerantwortungsbewusstseinErfahrung in der Datenprüfung oder Qualitätssicherung von Vorteil, aber nicht erforderlich<h3>Wir bieten</h3>100 % Home OfficeFlexible ArbeitszeitenFaire und pünktliche VergütungUmfassende Einarbeitung (auch für Quereinsteiger geeignet)Klare Prozesse und digitale ArbeitsabläufeLangfristige Zusammenarbeit in einem wachsenden Unternehmen<h3>Bewerbung</h3>Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf ihre Bewerbung.

Mitarbeiter/in (m/w/d) für digitale Datenprüfung – Home Office

<h3>Über die FRA Agentur</h3>Die FRA Agentur ist ein digital arbeitendes Unternehmen mit Fokus auf moderne Service- und Supportlösungen. Wir betreuen Kunden zuverlässig, freundlich und lösungsorientiert – komplett remote. Zur Verstärkung unseres Teams suchen wir engagierte Mitarbeiter/innen im Kundensupport.<h3>Ihre Aufgaben</h3>Bearbeitung von Kundenanfragen per E-Mail, Chat und ggf. TelefonFreundliche und kompetente Unterstützung unserer KundenDokumentation von Anfragen und Lösungen im SystemWeiterleitung komplexer Anliegen an zuständige AbteilungenSicherstellung einer hohen Kundenzufriedenheit<h3>Ihr Profil</h3>Sehr gute Deutschkenntnisse in Wort und SchriftFreundliches, serviceorientiertes AuftretenSicherer Umgang mit PC, Internet und digitalen ToolsSelbstständige und zuverlässige Arbeitsweise im Home OfficeBelastbarkeit und KommunikationsstärkeErfahrung im Kundensupport von Vorteil, aber kein Muss<h3>Wir bieten</h3>100 % Home OfficeFlexible ArbeitszeitenFaire und pünktliche VergütungStrukturierte Einarbeitung &amp; klare AbläufeAngenehmes Arbeitsklima in einem digitalen TeamLangfristige Zusammenarbeit möglich<h3>Bewerbung</h3>Interessiert? Dann freuen wir uns auf ihre Bewerbung.

Mitarbeiter/in (m/w/d) im Kundensupport – Home Office

<h3>Über die FRA Agentur</h3>Die FRA Agentur ist ein modernes, digital ausgerichtetes Unternehmen, das sich auf effiziente Datenverarbeitung und digitale Dienstleistungen spezialisiert hat. Wir arbeiten vollständig remote und legen großen Wert auf Zuverlässigkeit, Genauigkeit und ein angenehmes, flexibles Arbeitsumfeld.<h3>Ihre Aufgaben</h3>Digitale Erfassung und Pflege von Daten und DateienÜbertragung von Informationen in interne SystemePrüfung von Daten auf Vollständigkeit und RichtigkeitStrukturierung und Organisation digitaler DokumenteAllgemeine unterstützende Tätigkeiten im Bereich Dateneingabe<h3>Ihr Profil</h3>Sicherer Umgang mit PC, Internet und gängigen Office-AnwendungenSorgfältige und strukturierte ArbeitsweiseGute Deutschkenntnisse in Wort und SchriftZuverlässigkeit, Diskretion und VerantwortungsbewusstseinSelbstständiges Arbeiten im Home OfficeVorkenntnisse in der Dateneingabe sind von Vorteil, aber nicht zwingend erforderlich<h3>Wir bieten</h3>100 % Home Office – arbeiten Sie von überall ausFlexible ArbeitszeitenFaire und leistungsgerechte VergütungGründliche Einarbeitung (auch für Quereinsteiger geeignet)Ein freundliches, digitales Team und klare ArbeitsstrukturenLangfristige Zusammenarbeit möglich<h3>Bewerbung</h3>Haben wir Ihr Interesse geweckt? Dann freuen wir uns auf Ihre Bewerbung

Stellenanzeige: Mitarbeiter/in (m/w/d) in der digitalen Dateineingabe – Home Office

<h2>Über uns</h2>FRA-Agentur ist ein führendes Unternehmen, das sich auf innovative Lösungen im digitalen Bereich spezialisiert hat. Wir bieten unseren Kunden maßgeschneiderte Dienstleistungen und sind stets auf der Suche nach talentierten Mitarbeitern, die unser engagiertes Team verstärken.<h2>Was Sie tun werden</h2><ul><li>Prüfung und Bewertung digitaler Anwendungen.</li><li>Zusammenarbeit mit Entwicklungsteams zur Verbesserung von digitalen Produkten.</li><li>Erstellung von Berichten und Dokumentationen zu den Prüfungsergebnissen.</li></ul><h2>Was wir suchen</h2><ul><li>Erforderliche Fähigkeiten: Erfahrung in der digitalen Anwendungsprüfung, analytisches Denken, Detailgenauigkeit.</li><li>Optionale Fähigkeiten: Kenntnisse in Programmiersprachen, Erfahrung mit agilen Methoden.</li></ul><h2>Warum zu uns kommen?</h2><ul><li>Flexible Home-Office-Optionen.</li><li>Attraktive Vergütung und Zusatzleistungen.</li><li>Unterstützende und kollaborative Arbeitsumgebung.</li></ul><h2>Unser Einstellungsprozess</h2><ul><li>Einreichung der Bewerbung.</li><li>Erstgespräch mit dem HR-Team.</li><li>Technisches Interview mit dem Fachteam.</li><li>Abschlussgespräch und Angebot.</li></ul><h2>Arbeitsort</h2><ul><li>Home Office</li></ul><h2>Wie Sie sich bewerben</h2>Klicken Sie auf die Schaltfläche "Bewerben" und Ihr Online-Lebenslauf wird verwendet und mit dem Recruiter geteilt.

Mitarbeiter/in (m/w/d) in der digitalen Anwendungsprüfung - Home Office

Als Experten für IT-Personal und kaufmännische Fachkräfte in der Arbeitnehmerüberlassung und im Dienst- und Werkvertrag, unterstützen wir nationale sowie internationale namhafte Kunden aus der IT-Branche. <ul>
<li>Bereitstellung von&nbsp;1st und 2nd Level Client Support in einem&nbsp;Onsite Team</li>
<li>Entgegennahme von Störungen und Bearbeitung von Anfragen</li>
<li>Betreuung von Standard-Anwendungen, wie MS-Office und aktuellen Betriebssystemen (Windows und Mac)</li>
<li>Installationen, Break &amp; Fix, Austausch und Fehlerbehebung für Endgeräte</li>
<li>Dokumentation und Ticketbearbeitung im Ticketsystem</li>
<li>Zusammenarbeit mit 1st und 3rd Level Client Support Teams</li>
<li>Einordnung der Prioritäten zur Einhaltung der SLAs</li>
</ul> <ul>
<li>Idealerweise eine Ausbildung im IT-Umfeld bzw.&nbsp;vergleichbare&nbsp;Berufserfahrung in der IT, z.B. als Fachinformatiker (m/w/d), IT-Techniker (m/w/d) IT Support&nbsp;bzw. IT-Servicetechniker (m/w/d) oder Onsite Techniker (m/w/d) bzw. Techniker Informatik (m/w/d) Onsite Support etc.</li>
<li>Erfahrung im&nbsp;IT-Support, in der Installation von PC-Hardware und der Fehlerbehebung</li>
<li>Gute Kenntnisse in den gängigsten&nbsp;Microsoft Windows Versionen, Active Directory, MS Office 365 und dem Umgang mit einem Ticketsystem</li>
<li>Grundkenntnisse in iOS und Mac Betriebssystemen&nbsp;von Vorteil</li>
<li>Ggf. eine Zertifizierung&nbsp;wie&nbsp;CompTIA (A+), Microsoft Certified Professional (MCP)</li>
<li>Gute Deutschkenntnisse in Wort und Schrift sowie ausbaufähige bis gute Englischkenntnisse</li>
<li>Ein Führerschein der Klasse B wäre wünschenswert</li>
</ul>

Fachinformatiker / IT Techniker (m/w/d) IT Support

Wir sind ein Arbeitgeber aus Berlin, der schon mehrfach für seine hohe Mitarbeiterzufriedenheit ausgezeichnet wurde. Dieses Jahr sind wir besonders stolz, zum vierten Mal in Folge zur Top Company 2025 (kununu) gekürt worden zu sein. Zum nächstmöglichen Zeitpunkt suchen wir&nbsp;eine:n Backend-Entwickler:in in Festanstellung für 35–40 Wochenstunden.
<ul>
<li>Du würdest dich als Developer:in aus Berufung bezeichnen, du schüttelst sozusagen Code aus dem Handgelenk heraus? &nbsp;</li>
<li>Und du hast genügend Erfahrungen in der Arbeitswelt gesammelt, um zu wissen, worauf es zwischenmenschlich ankommt? &nbsp;</li>
<li>Nun suchst du ein neues „Arbeits-Zuhause“, in dem du der Mensch sein darfst, der du bist? &nbsp;</li>
</ul>
Super, dann lies weiter! Es lohnt sich, versprochen. &nbsp;
 Tätigkeiten
<ul>
<li>Für das Entwickler:innen-Team gilt: Wir arbeiten mit Herzblut. Wir lieben es, komplexe Probleme zu lösen und schreiben lieber Code, als unsere Zeit in vielen Meetings zu verschwenden.</li>
<li>Als Backend-Developer:in implementierst du neue Features, behebst Bugs und optimierst unseren Code.</li>
<li>Du schreibst Unit-Tests, optimierst unsere CI und unsere SaaS-Umgebung.</li>
<li>Du arbeitest im Pair und führst Code-Reviews durch.</li>
</ul>
 Anforderungen
<ul>
<li>Du bringst mindestens fünf Jahre Erfahrung in der Entwicklung performanter Web-Backends auf der JVM mit und deine Produkte sind live im Einsatz.</li>
<li>Du findest auch, dass die Erstellung von Unit-Tests selbstverständlich zur Umsetzung dazugehört.</li>
<li>Du weißt, wie man ein System in Microservices und Self-Contained-Systems unterteilt, miteinander verbindet und dem Frontend effiziente und semantisch saubere REST-Schnittstellen zur Verfügung stellst.</li>
<li>Kafka sowie ElasticSearch sind für dich keine Fremdworte – aber auch die Erstellung performanter klassischer SQL-Abfragen ist für dich kein Problem.</li>
<li>Du hast Lust auf den vollen DevOps-Stack: Von der Entwicklung über das automatische Deployment (Infrastructure as Code) bis hin zum (Container-basierten) Betrieb in unserer SaaS-Umgebung.</li>
</ul>
 Bewerbungsprozess
<ol>
<li>Erster Call mit unserer Special Talent Scout Marie </li>
<li>Coding Challenge</li>
<li>Video-Interview mit unserem Backend Teamlead Aaron und einem weiteren Teammitglied</li>
<li>Auf Wunsch hast Du die Möglichkeit, Dein neues Team kennenzulernen und einen Live-Einblick in unseren Arbeitsalltag zu erhalten. </li>
<li>Herzlich willkommen im Team!</li>
</ol>

Senior Backend Developer Kotlin (m/w/d)

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in cloud operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: <a href="https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/" target="_blank">https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/</a>
Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. 
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
Utility Computing (UC) European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
A day in the life You’ll spend a majority of your time operating and improving one of the largest software systems. Over the course of a week, you will review the operational health of the services in your team’s care, and as soon as you figure out why there was an anomaly, you write up an actionable bug report. As a responsible engineer, you’ve learned never to make changes to production systems without a plan, so you reviewed then executed changes following a change management process to one of the production systems in your care. Later in the week, you help to resolve your team’s backlog of operational issues. You round off the week by writing a cool script that you shared with your team which helps get to root cause faster of a hard problem that you diagnosed earlier.
You will be required to occasionally participate in an "on-call” rotations to resolve incidents occurring out-of-hours.
Eligibility requirement 
* Fluency in written and spoken English is required. * Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud. * Amazon will provide relocation support for successful applicants relocating within the European Union. * Employees will participate in an On-Call rota.
About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. 
Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. 
Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship &amp; Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.GRUNDQUALIFIKATIONEN* This role requires you to be a national of an EU member state * Bachelor's degree in computer science (or related IT discipline) or equivalent industry experience * Knowledge or experience in scripting (Bash, Python, or Ruby) or software development (Java, TypeScript, or similar), coupled with Linux and networking fundamentals to effectively troubleshoot and optimize system performance and reliability.BEVORZUGTE QUALIFIKATIONEN* Able to execute standard operating procedures and following operational best practices * Knowledge or experience operating service in AWS or other cloud systems or services * Knowledge or experience operating 24x7 high-availability, distributed software applications, performance tuning software applications and optimizing fleet utilization and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar) * Knowledge or experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (<a href="https://www.amazon.jobs/en/privacy_page" target="_blank">https://www.amazon.jobs/en/privacy_page</a>) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Systems Engineer, Managed Operations ESC Berlin

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: <a href="https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/" target="_blank">https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/</a>
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
Key job responsibilities Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in "on-call” rotations to resolve incidents occurring out-of-hours.
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
A day in the life A day in the life Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your team's responsibility. In the process, you diligently identify anomalies and craft actionable bug reports, aspiring to enhance the overall efficiency and performance of your systems.
In addition to these responsibilities, you offer constructive feedback on change management documents and work earnestly to address your team's operational backlog. Through a collaborative effort, you strive to navigate challenges and ensure the seamless functionality of your systems. Additionally, you engage in the development and testing of scripts, hoping to provide practical solutions to enhance your workflows.
Beyond the technical aspects, you assume a role as an educator, sharing insights on the complexities of the European Sovereign Cloud with service teams. It's a humbling experience for you to contribute to the collective knowledge of the team, fostering a culture of mutual understanding.
This week encapsulates your commitment to continuous learning and improvement, acknowledging that every effort, no matter how small, contributes to the collective success of your team and the reliability of your software systems.
In addition to these responsibilities, your position involves 24x7 on-call responsibility. You work as a team to root-cause issues and ensure your systems remain resilient and fault-tolerant, underscoring your commitment to maintaining operational excellence.
Eligibility requirement 
* Fluency in written and spoken English is required. * Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud. * Amazon will provide relocation support for successful applicants relocating within the European Union. * Employees will participate in an On-Call rota.
About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. 
Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. 
Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship &amp; Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.GRUNDQUALIFIKATIONEN* This role requires you to be a national of an EU member state * Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems * Experience scripting processes in a language such as Bash, Python, or Ruby * Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems. * Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.BEVORZUGTE QUALIFIKATIONEN* Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar). * Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members * Experience supporting service in AWS or other cloud systems or services * Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization * Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (<a href="https://www.amazon.jobs/en/privacy_page" target="_blank">https://www.amazon.jobs/en/privacy_page</a>) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Systems Engineer, Managed Operations

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced development engineering leaders with a strong background in both development management and operations expertise. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: <a href="https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/" target="_blank">https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/</a>
Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with AWS global teams and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. As a leader, you will manage teams in both systems operations and development, emphasizing automation and engineering efficiency.
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
Eligibility requirement * Fluency in written and spoken English is required. * This role requires you to be a national of an EU member state * Amazon will provide relocation support for successful applicants relocating within the European Union.
Key job responsibilities - Lead your team in executing organizational and team roadmaps, focusing on ESC launch goals. Regular check-ins and strategic guidance foster collaboration and shared success. - Analyse systems and software performance, identifying areas for improvement and shape strategies to enhance overall efficiency. - Cross-departmental collaboration is key, you will strengthen relationships with other teams, streamlining processes for optimal ESC functioning. - Building coaching and mentoring teams to ensure a skilled and invested workforce. - Regularly review key performance metrics, to ensure the team's efforts align with overarching business objectives, fostering a results-driven environment. - Identifying successes and areas for improvement, ensuring your teams are well-prepared for ESC launch challenges and opportunities. - This position involves On-call responsibility, you will be required to drive escalation calls.
About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship &amp; Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.GRUNDQUALIFIKATIONEN• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field - Experience in systems engineering and operations leadership for an Internet service or leading-edge IT organization - Experience in managing system or software development teams - Experience (hands-on) in systems engineering and administrative work in networking, storage systems, and operating systems - Experience in agile software development methodology - This role requires you to be a national of an EU member stateBEVORZUGTE QUALIFIKATIONEN• Knowledge of professional software engineering &amp; best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence - Knowledge of systems engineering fundamentals (networking, storage, operating systems) - Experience with Agile engineering practices (Kanban, continuous delivery, etc.) - Experience with AWS platforms, services, and design patterns
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (<a href="https://www.amazon.jobs/en/privacy_page" target="_blank">https://www.amazon.jobs/en/privacy_page</a>) to know more about how we collect, use and transfer the personal data of our candidates.
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Systems Development Manager, Managed Operations

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: <a href="https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/" target="_blank">https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/</a>
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
Key job responsibilities Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in "on-call” rotations to resolve incidents occurring out-of-hours.
The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.
A day in the life A day in the life Embark on a week filled with meaningful contributions to the operation and improvement of significant software systems. You dedicate a substantial portion of your time to carefully review the operational health of services within your team's responsibility. In the process, you diligently identify anomalies and craft actionable bug reports, aspiring to enhance the overall efficiency and performance of your systems.
In addition to these responsibilities, you offer constructive feedback on change management documents and work earnestly to address your team's operational backlog. Through a collaborative effort, you strive to navigate challenges and ensure the seamless functionality of your systems. Additionally, you engage in the development and testing of scripts, hoping to provide practical solutions to enhance your workflows.
Beyond the technical aspects, you assume a role as an educator, sharing insights on the complexities of the European Sovereign Cloud with service teams. It's a humbling experience for you to contribute to the collective knowledge of the team, fostering a culture of mutual understanding.
This week encapsulates your commitment to continuous learning and improvement, acknowledging that every effort, no matter how small, contributes to the collective success of your team and the reliability of your software systems.
In addition to these responsibilities, your position involves 24x7 on-call responsibility. You work as a team to root-cause issues and ensure your systems remain resilient and fault-tolerant, underscoring your commitment to maintaining operational excellence.
Eligibility requirement 
* Fluency in written and spoken English is required. * Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud. * Amazon will provide relocation support for successful applicants relocating within the European Union. * Employees will participate in an On-Call rota.
About the team Utility Computing (UC) European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC). AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Managed Operations engineers engage with AWS customers who require specialized security solutions for their cloud services.
Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. 
Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. 
Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship &amp; Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.GRUNDQUALIFIKATIONEN• This role requires you to be a national of an EU member state - Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems - Experience scripting processes in a language such as Bash, Python, or Ruby - Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems. - Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.BEVORZUGTE QUALIFIKATIONEN• Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar). - Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members - Experience supporting service in AWS or other cloud systems or services - Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization - Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (<a href="https://www.amazon.jobs/en/privacy_page" target="_blank">https://www.amazon.jobs/en/privacy_page</a>) to know more about how we collect, use and transfer the personal data of our candidates.
m/w/d
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations" target="_blank">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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