With five locations across Europe, we have been advising our clients on digitalization for over 35 years. We develop software solutions and analyze data. We improve our clients' processes, using both proprietary and partner-developed software products - and we aim to continue growing! If you are looking for a professional environment where you can give your best, where your ideas are valued, and your contributions are properly rewarded, then become part of our team. We look forward to receiving your application!

Your skills for shaping the digital future

To strengthen our team, we are looking for a Business Analyst/Technical Consultant for Customer Loyalty Programs (f/m/d), based on a temporary contract.
Operation Site: Milton Keynes, On-Site (once or twice a week)

You will support the administration and further development of various Customer Loyalty Programs of a key SMF customer within the framework of a long-term contract in an international environment. Your activities will include the administration of the actual Loyalty platform, the Problem Management, the Change Management as well as the management of stakeholders and suppliers.
You will be involved in the design, specification, testing and acceptance of new modules of the Customer Loyalty Program. The day-to-day work takes place with the marketing teams of the customer of the respective countries. General travel readiness is desired.

IHRE AUFGABEN

• You will configure our customer's Loyalty platform in order to enable Loyalty campaigns as specified by the customer.
• You will deliver basic reporting / business intelligence based on the existing Loyalty platform and dedicated reporting environment.
• You will create and manage tickets with the platform-provider to sort out issues and create CRs to enhance the platform.
• You will communicate to IT-professionals and marketing-people and need to be able to communicate in both contexts.

IHRE VORAUSSETZUNGEN

• You live in or near by Milton Keynes because you are on-site with the customer once or twice a week.
• You have a completed degree in business informatics or a comparable qualification.
• You bring experience in application development, which can be incorporated into the design of new system components. In particular, you have knowledge in the following areas:
  • Webtechnology / Webservices
  • Databases
  • Interfaces-Design
  • Process-Design
  • MS Office-Products / MS-Projects
• In addition to your IT qualifications, you are also interested in marketing, especially customer loyalty programs. You can carry out an activity at the interface IT/Marketing in terms of content and communication.
• You are able to communicate securely in English and optionally in German.

UNSERE ANGEBOTE

• Innovative projects and top customers
• Agile working atmosphere
• Personal development opportunities
• Room for experiments
• Attractive remuneration
• Flexible working hours and home office option

Haben wir Ihr Interesse geweckt?

At SMF, we place great emphasis on equal opportunities, diversity, and a family environment. We firmly believe that different perspectives and experiences enrich your team and lead to innovative solutions. Driven by our passion for technology, we create high-quality solutions with attention to detail.
We strive to achieve your company goals in harmony with the environment and society. We approach the ideas and wishes of others with openness and respect. Our communication culture is characterized by transparency and the active exchange of knowledge, where we foster individual strengths and overcome challenges together.
Become part of our SMF family - we look forward to welcoming you!

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