Job Overview:

We are seeking a friendly and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering excellent customer service.

Responsibilities:

- Greet customers in a friendly and professional manner
- Assist customers with inquiries, concerns, and requests
- Provide product information and recommendations to customers
- Process customer orders, payments, and returns accurately
- Upsell products and services to increase sales
- Handle customer complaints or issues with empathy and professionalism
- Maintain cleanliness and organization of the customer service area
- Collaborate with other team members to ensure smooth operations

Qualifications:

- Previous experience in customer service, preferably in the restaurant or retail industry
- Knowledge of Aloha POS system is a plus
- Familiarity with food safety regulations and practices
- Strong communication skills, both verbal and written
- Excellent interpersonal skills and ability to build rapport with customers
- Basic math skills for cash handling and retail calculations
- Ability to multitask and prioritize tasks effectively
- Flexibility to work in a fast-paced environment with changing priorities
- Ability to handle challenging situations with patience and professionalism
Please note that all positions at our company are paid positions. We value our employees' contributions and offer competitive compensation packages.
If you are passionate about providing exceptional customer service and thrive in a dynamic environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!